An essential part of computing these days is being able to get problems solved as quickly as possible. That’s why we offer our remote assistance service so that your downtime is kept to a minimum, and we also save the planet in a small way by not burning fuel by avoiding a physical callout.
As long as you have a working internet connection we are able to solve many issues quickly and securely. Our business plan customers have this facility included as part of the service at no extra cost.
Of course, there may inevitably be situations where a remote session is impractical, so we would advise you in those cases and arrange a site visit instead.
To book a session and enquire about prices please call our main number below, or if you have been given a code to join a session please go to our support login portal here…